Last updated: January 17, 2024
PRICING AND PAYMENT TERMS:
1. Service Fees:
- Our software services and training programs are offered at the prices listed on our website or communicated through official channels.
- Prices are subject to change, and any updates will be reflected on our website.
2. Payment Methods:
- We accept payments through [list accepted payment methods].
- All transactions are processed securely, and we do not store your payment information.
3. Billing and Invoicing:
- For subscription-based services, billing occurs [monthly/annually] based on the selected plan.
- Invoices and billing details are accessible through your account dashboard.
4. Refund Policy:
- Refund requests will be considered in accordance with our refund policy, clearly outlined on the website.
- Prices do not include applicable taxes, and users are responsible for any additional taxes imposed on their transactions.
6. Promotions and Discounts:
- Promotions, discounts, or special offers may be available from time to time. Terms and conditions for such offers will be clearly communicated.
7. Termination of Services:
- Failure to pay fees or charges may result in the suspension or termination of services.
8. Contact Information:
- For any billing-related inquiries, please contact our support team at [firstname.lastname@example.org].
It's important to note that while the above provides a general framework, the specifics of your pricing and payment terms may vary based on your business model, industry, and applicable laws. It's advisable to consult with legal professionals to ensure that your terms comply with relevant regulations and accurately represent your business practices.
1. Information We Collect
1.1 Personal Information
We may collect personal information that can identify you, such as your name, contact details, and payment information. This information is collected when you register for our training programs, use our software services, or engage with our website.
1.2 Non-Personal Information
We also collect non-personal information, such as anonymous usage data and technical information about your device, browser, and operating system. This information helps us improve our services and user experience.
2. How We Use Your Information
2.1 Providing Services
We use your personal information to provide you with our software services and training programs. This includes user authentication, course enrollment, and communication related to your participation.
We may use your contact information to send you important updates, newsletters, and promotional materials related to our services. You can opt out of receiving these communications at any time.
2.3 Improving Services
We analyze non-personal information to enhance the performance, features, and usability of our software services and training programs.
2.4 Legal Compliance
We may use and disclose your information as required by law or in response to legal processes.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You can manage your communication preferences by opting out of promotional emails. You may also update or correct your personal information by contacting us.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take appropriate measures to remove the information.
9. Contact Us
Thank you for choosing FriendlyITSolution!